Shipping Information
Fast, reliable shipping for your Golden Goose sneakers. Learn about our delivery options, processing times, and shipping policies.
Shipping Options & Rates
Standard Shipping
Reliable ground shipping for most orders within the continental US.
Perfect for regular deliveries with tracking included.
Express Shipping
Faster delivery for when you need your Golden Goose shoes quickly.
Priority handling with expedited processing.
Overnight Express
Next business day delivery to most US addresses.
Perfect for urgent orders and special occasions.
International Shipping
We ship to select international destinations.
Rates vary by country and customs may apply.
🚚 FREE SHIPPING on orders over $299
Enjoy complimentary standard shipping when you spend $299 or more on authentic Golden Goose sneakers.
Processing & Delivery Information
Order Processing
- Orders placed before 2 PM EST ship same day
- Orders placed after 2 PM EST ship next business day
- Weekend orders process on Monday
- Holiday processing may be delayed
- All orders require verification for security
Delivery Areas
- All 50 US States
- Washington DC
- US Territories (additional fees apply)
- Select International Destinations
- APO/FPO military addresses
Tracking & Updates
- Tracking number provided for all shipments
- Email notifications at each shipping stage
- Real-time delivery updates
- SMS notifications available upon request
- Delivery confirmation required
Special Services
- Signature required delivery available
- Weekend delivery options
- Hold for pickup at carrier facility
- Insurance included on all orders
- Gift wrapping and messages
Important Shipping Policies
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses provided by the customer. Address changes may be possible within 2 hours of order placement.
Delivery Attempts
Our shipping partners will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, packages will be returned to our facility. Re-shipping fees will apply for returned packages due to failed delivery attempts.
Weather & Holiday Delays
Severe weather conditions and major holidays may cause shipping delays beyond our control. We will notify customers of any expected delays and work with carriers to minimize disruptions.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. Delivery times for international orders may vary based on customs processing. Some countries may have restrictions on certain items.
Damaged or Lost Packages
All packages are insured during transit. If your order arrives damaged or is lost during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your Golden Goose sneakers in perfect condition.
Need Shipping Assistance?
Our customer service team is here to help with all shipping questions.
📧 Email: [email protected]
📞 Customer Service Hours: Monday - Friday: 9:00 AM - 6:00 PM EST